KNOWLEDGE BASE & FREQUENTLY ASKED QUESTIONS

Clear Answers for Engineering & Business Leaders

Explore detailed answers regarding our 2-week agile sprints, milestone pricing structures, 100% code ownership guarantees, bilateral NDAs, and complimentary 60-day hypercare warranty.

FAQ TOPICS
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Project Kickoff & Delivery Timelines

How quickly can Websirg kick off a project once contracted?

Typically within 5 to 7 business days following scope approval and contract execution. During this kickoff sprint, we set up your dedicated Git repository, staging server, and Slack/WhatsApp communication channels with your lead architect.

How long does an MVP or custom enterprise platform take to build?

Standard development timelines:

  • Minimum Viable Product (MVP): 4 to 8 weeks for core market validation.
  • Custom Web App / CRM Panel: 8 to 12 weeks for production release.
  • Full-Scale Multi-Platform Solution: 12 to 16 weeks with complete QA.

What do you require from our team before development starts?

Just an initial brief of your business goals and key user personas. Our senior solution architects will lead a structured discovery session to translate your vision into technical user stories, architecture diagrams, and sprint backlogs.

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Pricing, Invoicing & Commercial Models

What engagement and pricing models does Websirg offer?

We offer two primary transparent engagement models:

  • Milestone-Based Fixed Cost: Best for well-defined scopes with predictable deliverables and fixed payment tranches.
  • Dedicated Engineering Squads: Billed monthly for agile, evolving requirements where you need dedicated full-stack developers.

Are there any recurring per-user seat fees or hidden software licenses?

Zero recurring licensing fees. Unlike off-the-shelf SaaS tools (e.g. Salesforce or HubSpot) that charge per user per month, your custom Websirg CRM or mobile app has no user seat limits. You only pay for your own cloud infrastructure (e.g. AWS or GCP) directly at cost.

What is your typical milestone invoicing schedule?

For fixed-scope projects, payments are split across four transparent milestones: 25% upon project initiation, 25% upon Alpha interactive demo, 25% upon Beta staging completion, and the final 25% upon production deployment and QA approval.

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Intellectual Property Rights & Data Security

Do I own 100% of the custom source code and intellectual property?

Yes, 100%. Upon full settlement of invoices, all proprietary source code, database schemas, graphic designs, and intellectual property developed for you transfer entirely and exclusively to your legal entity.

Will you execute a bilateral Non-Disclosure Agreement (NDA)?

Yes. We routinely execute bilateral NDAs before reviewing any proprietary wireframes, business logic, or codebase repositories. Confidentiality is legally guaranteed.

How do you protect our code and user databases during development?

We enforce bank-grade security standards: isolated private Git repositories with mandatory multi-factor authentication (MFA), role-based access control (RBAC), and AES-256 encryption at rest.

Development Standards & Architecture

Which core technology stacks does Websirg master?

Our engineers build with battle-tested frameworks including Flutter, Swift, Kotlin, React.js, Next.js, Node.js, Python/Django, PostgreSQL, MongoDB, Redis, Docker, and AWS Cloud.

Can you integrate with our existing ERP, payment gateways, or third-party APIs?

Yes. We have built integrations with Razorpay, Stripe, WhatsApp Business API, logistics tracking engines, SMS gateways, and legacy SAP/Salesforce endpoints.

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Post-Launch 60-Day Hypercare & Warranty

What is included in the complimentary 60-Day Hypercare Warranty?

Every production release comes with 60 days of free hypercare support. Our engineers monitor error logs, server telemetry, and promptly fix any functional bugs or regressions at zero additional cost.

What ongoing maintenance options are available after 60 days?

We offer flexible monthly SLA retainers covering OS updates (iOS/Android store requirement changes), cloud server monitoring, and sprint hours for continuous feature development.