Welcome to Websirg. By accessing or using our website, submitting an enquiry, requesting a quotation, or engaging our services, you agree to the following Terms & Conditions.
Websirg provides digital and technology services that may include:
You agree to use this website only for lawful purposes.
You must not:
We reserve the right to restrict or suspend access where misuse, abuse, or unauthorized activity is identified.
Submitting a form, enquiry, WhatsApp message, email, or project request does not automatically create a contractual relationship between you and Websirg.
We may review your requirements and contact you regarding:
A project will begin only after the applicable proposal, quotation, agreement, or other confirmation has been accepted by both parties.
The project scope will be based on the requirements agreed upon between Websirg and the client.
Any features, services, integrations, pages, revisions, third-party services, or technical requirements that are not included in the agreed scope may be treated as additional work and may involve additional charges or timeline changes.
Changes to the project scope may affect:
Project pricing will be communicated through a quotation, proposal, invoice, or other agreed commercial document.
Unless otherwise agreed:
Estimated delivery timelines depend on the agreed project scope and timely cooperation from the client.
Delays may occur due to:
Any revised timeline will be communicated where reasonably possible.
The client is responsible for providing accurate and timely:
Unless otherwise agreed, the client is responsible for the legality and accuracy of business information, products, services, claims, and other content supplied for publication.
Websirg may assist with technical implementation but does not automatically verify the legal accuracy or ownership of all client-provided content.
Projects may require third-party services such as:
Third-party services are governed by their respective terms, pricing, availability, and policies. Websirg is not responsible for changes, outages, restrictions, pricing changes, suspension, or discontinuation caused by third-party providers.
Unless otherwise agreed in writing:
Where source code or development access is included in the agreed project scope, access or delivery will be provided according to the agreed terms.
Websirg may retain internal tools, reusable modules, development frameworks, deployment configurations, and proprietary components that are not specifically included in the client's deliverables.
The number of revisions included in a project, where applicable, will be specified in the proposal or quotation.
Additional revisions or changes beyond the agreed scope may be treated as additional work.
Client approvals may be provided through email, WhatsApp, project management systems, or other agreed communication channels.
SEO, advertising, social media, and digital marketing results depend on multiple factors, including competition, market conditions, platform algorithms, advertising budgets, website quality, content, industry, and third-party platforms.
Marketing activities will be performed according to the agreed scope and strategy.
Advertising campaigns may be operated through platforms such as Google Ads, Meta Ads, or other advertising networks.
Advertising platforms may reject, restrict, suspend, modify, or discontinue campaigns according to their own policies. Websirg does not control decisions made by third-party advertising platforms.
Maintenance and support services, if provided, will depend on the applicable service plan or project agreement.
Support may include technical troubleshooting, updates, minor changes, monitoring, or other agreed services.
Major redesigns, new features, additional integrations, or substantial development work may be treated as separate projects.
We will make reasonable efforts to provide services according to the agreed requirements.
However, we do not guarantee that:
To the extent permitted by applicable law, Websirg will not be responsible for indirect, incidental, consequential, or business losses arising from circumstances outside our reasonable control, including third-party service failures, platform changes, unauthorized access caused by circumstances outside our reasonable control, or misuse of delivered software.
Any liability arising from a specific project will be subject to the applicable agreement between Websirg and the client.
Information shared by clients for the purpose of a project may be treated as confidential where applicable.
Websirg will take reasonable measures to protect confidential project information and will use such information for legitimate business or project purposes.
Separate confidentiality or NDA terms may apply where agreed between the parties.
Websirg may suspend or terminate services where reasonably necessary due to:
Any applicable refund, outstanding payment, or project handover obligations will be handled according to the applicable agreement.
Your use of this website and our handling of personal information are also governed by our Privacy Policy.
Our Privacy Policy explains the types of information we collect, how we use it, cookies, analytics, advertising technologies, and applicable privacy rights.
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised Effective Date.
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute arising in connection with these Terms & Conditions or services provided by Websirg shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter, unless otherwise agreed in writing.
For questions regarding these Terms & Conditions, you can contact us:
At Websirg, refunds and cancellations are handled according to the nature of the service, project stage, and payment terms agreed with the client.
If a client requests cancellation before development or other agreed work has started, the refund will be considered based on the amount already paid and any non-refundable costs incurred by Websirg.
Any applicable refund will be processed after deducting legitimate costs or expenses already incurred for the project.
Once work has started, payments may become non-refundable to the extent that the payment has been allocated toward:
Any eligible refund will be evaluated based on the work completed and costs incurred up to the cancellation date.
Advance payments are generally made to reserve project resources and initiate the agreed work. Once substantial project work has commenced, the advance payment may be non-refundable unless otherwise agreed in writing.
Payments made for third-party services, including but not limited to:
may be non-refundable because such charges are governed by the respective third-party provider's policies.
Advertising budgets paid to Google, Meta, or other advertising platforms are separate from Websirg's service fees. Once an advertising budget has been deposited or spent on an advertising platform, its refund will be subject to the applicable platform's policies.
Websirg does not guarantee refunds for advertising spend that has already been used by an advertising platform.
Refund requests should be submitted to:
The request should include:
Websirg will review the request and communicate the applicable decision according to the agreed project terms.
Where a refund is approved, it will generally be processed using the original payment method, where technically possible. The time required for the refund to appear in the client's account may depend on the payment gateway, bank, or financial institution.
Before initiating a payment dispute or chargeback, clients are encouraged to contact Websirg at info@websirg.com so that the matter can be reviewed and resolved where possible.
Nothing in this Refund Policy limits any rights or remedies that cannot legally be excluded under applicable law.