Terms & Conditions of Service

1. Acceptance of Terms & Relationship

By accessing the Websirg website (websirg.com), engaging our engineering services, signing a Statement of Work (SOW), or commissioning custom software, mobile app development, or digital marketing solutions from Websirg ("Company", "we", "us", or "our"), you ("Client", "you", or "your") agree to be bound by these Master Terms & Conditions.

If you are entering into this Agreement on behalf of a company, startup, or corporate legal entity, you represent and warrant that you possess the requisite legal authority to bind such entity to these provisions.

2. Scope of Engineering & Consulting Services

Websirg provides elite digital technology services including, but not limited to:

• • Mobile Application Engineering: Native iOS (Swift), Android (Kotlin), and cross-platform (Flutter/React Native) architectures.
• • Custom Web Platforms & CRM: Bespoke enterprise panels, customer relationship backbones, RESTful/GraphQL APIs, and cloud microservices.
• • Growth Engineering & SEO: Technical search engine audits, conversion rate optimization (CRO), and paid media management.
• • Digital Product Design: UI/UX wireframes, interactive prototypes, and production-ready Figma design systems.

All engagements are governed by mutually agreed project specifications, statements of work, or sprint backlogs defining deliverables and milestones.

3. Agile Sprints, Testing & Acceptance Milestones

We work on structured two-week agile sprint cycles. For milestone-based deliveries:

• • Upon completion of each milestone, Websirg deploys the build to a dedicated staging environment for Client Quality Assurance (QA).
• • The Client is granted five (5) business days to review deliverables against agreed acceptance criteria and provide consolidated revision requests.
• • In the absence of written feedback or rejection within the review window, deliverables are deemed accepted, allowing subsequent sprint kickoff.

4. Intellectual Property Rights & Code Ownership

Websirg retains ownership of pre-existing proprietary developer toolkits, common code libraries, boilerplate frameworks, and third-party open-source components, which are licensed to the Client on a perpetual, non-exclusive, royalty-free basis to run their system.

5. Confidentiality, Trade Secrets & Non-Disclosure

Both parties acknowledge that during collaboration, confidential technical, operational, financial, and strategic information may be exchanged.

• • Websirg enforces strict non-disclosure obligations across all developers, contractors, and project managers.
• • We sign bilateral Non-Disclosure Agreements (NDAs) prior to receiving proprietary wireframes, business plans, or existing repositories.
• • Client proprietary data will never be repurposed, sold, or shared with third parties without express written authorization.

6. Payment Terms, Milestone Invoicing & Taxes

Invoicing schedules are structured based on the approved Statement of Work:

• • Milestone Engagements: Invoiced in predetermined tranches (e.g., Initiation deposit, Alpha build, Beta staging, Production launch).
• • Dedicated Engineering Squads: Invoiced bi-weekly or monthly in advance for developer allocation.
• • All invoices are payable within seven (7) business days of receipt unless explicitly modified in writing. Applicable statutory taxes (GST/TDS) are charged as mandated by Indian law.

7. 60-Day Post-Launch Hypercare & Warranty

Every production deployment delivered by Websirg includes a complimentary sixty (60) day hypercare warranty commencing immediately after production handover.

During this warranty period, Websirg will promptly investigate and rectify any functional defects or reproducible bugs arising from the agreed scope at no additional cost. Following the hypercare window, continuous maintenance is provided under monthly Service Level Agreements (SLAs).

8. Limitation of Liability & Force Majeure

To the maximum extent permitted under applicable law, in no event shall Websirg or its officers, employees, or partners be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data corruption, or business interruption.

Neither party shall be held liable for failure or delay in performance resulting from events beyond reasonable control, including acts of God, cloud hosting infrastructure outages, government directives, or cyberwarfare.

9. Governing Law & Dispute Resolution

This Agreement and any disputes arising from project performance shall be governed by, construed, and enforced in accordance with the laws of India, with exclusive jurisdiction resting in the competent courts of New Delhi / Delhi NCR, India.

Parties agree to resolve any dispute through amicable good-faith executive discussions before initiating formal arbitration proceedings.

10. Official Notices & Legal Inquiries

For questions concerning these Terms or formal legal correspondence, please contact our administrative desk: